Atlassian Administrator | Mid-Senior

At Nord Security, we’re creating a safer cyber future.

We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel—our teams turn complex problems into solutions trusted by millions worldwide.

Life is online. In this role, you’ll help people own it.

Main Responsibilities

• Administer and support Atlassian applications, including Jira, Jira Service Management, Confluence, and related tools

• Act as a support point for users, helping them resolve questions, issues, and configuration-related challenges

• Create, improve, and maintain automation rules that reduce manual work and make processes more efficient

• Support Jira Assets configuration and automation, ensuring asset data remains accurate, structured, useful, and connected to business processes

• Work with ScriptRunner to support advanced Jira configurations, including behaviours, validators, conditions, scripted logic, and automation improvements

• Configure and maintain workflows, fields, screens, permissions, notifications, and project settings based on business needs

• Build and maintain dashboards, reports, queues, and filters using JQL to improve visibility across teams

• Manage users, roles, groups, access, permissions, and security-related settings across the Atlassian platform

• Work with business and IT stakeholders to understand requirements and turn them into practical platform improvements

• Maintain documentation for configurations, processes, standards, and best practices.

• Support new Atlassian features, app changes, upgrades, and integrations with other systems

• Review platform usage, performance, and adoption trends, and suggest improvements where needed.

Core Requirements

• 3+ years of hands-on experience administering Atlassian applications in a business or enterprise environment

• Experience supporting cloud-based Atlassian environments

• Solid understanding of Jira, Jira Service Management, Confluence, and how these tools support different teams and processes

• Strong knowledge of Jira configuration, including workflows, schemes, screens, fields, permissions, notifications, and project settings

• Practical experience with Atlassian Automation and the ability to design rules that are scalable and maintainable

• Good working knowledge of Jira Assets, including object schemas, attributes, relationships, and asset-based processes

• Experience using ScriptRunner to support more advanced Jira configurations and logic

• Confidence working with JQL, filters, dashboards, reports, and data visibility improvements

• Experience managing users, roles, groups, access, and permission structures

• Strong analytical and problem-solving skills, with good attention to detail

• Ability to communicate clearly with both technical and non-technical stakeholders, understand their needs, and translate them into practical solutions.

Additional Advantages

• Experience with scripting or coding to extend and improve Atlassian solutions, such as writing Groovy scripts or creating custom Forge apps

• Knowledge of REST APIs and integrations

• Atlassian certifications

• Experience working in larger Atlassian environments with multiple teams, projects, and business processes.

What We Offer

• Sharpen your edge
  Training, mentorship, and room to grow — always.

• Take the time you need
  Extra vacation days, sick days, and time off when life calls.

• Get premium healthcare
  Private health insurance in Lithuania and Poland — fully covered.

• Protect your peace
  Enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.

• Own your fitness
  In-house gyms, sport cards, online workouts, and personal guidance — on us.

• Pack your bags for workation
  Experience our company-wide trip abroad to the fullest.

• Work from anywhere
  Work from wherever keeps you in the zone.

• Celebrate your milestones
  Birthdays, weddings, and new family members — all deserve a gift.

• Parent with ease
  Children’s summer camps and flexibility around the schedule — because parenting never pauses.

• Join the party
  Team building and company events people talk about for months.

• Unlock Cyber City
  Coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy.

Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.

We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [email protected]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [email protected].