Retention Data Analyst

The world’s most advanced VPN, and a whole lot more.

If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands.

Your impact? Customer retention is an integral part of our business. We build relationships with millions of users by leveraging on marketing automation tools that allow us to build web, email and push/in-app notification communication flows. Hard work and attention to detail is in our DNA. Ability to learn from success as well as mistakes and constant hunger for improvement is what drives us towards success. If this is something you can relate to, read along!

Main Responsibilities

• Build dashboards and analyze customer behaviour in response to different email marketing initiatives;

  • Measure results of different initiatives (promotions, pricing, value creation, engagement), draw conclusions, insights and suggestions for new initiatives;

  • Collaborate closely with the whole Retention team to create and interpret different customer engagement or retention tests/actions;

  • Help to define a