Billing Clerk (PFT) (CUPE 60.26)(2) external
Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.
As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.
As the Billing Clerk, you will provide front-line support for property tax and utility billing services, helping residents navigate accounts, payments, and municipal programs. You’ll maintain accurate financial records, process billing transactions and adjustments, and contribute to the effective delivery of Norfolk County’s revenue services.
Big vision. Real opportunities. Unlimited potential. That’s Norfolk.
Duties and Responsibilities:
- Answer inquiries from the public received by telephone, email or in-person regarding property taxation and utilities as it relates to billing, collections, penalty and interest procedures, etc. that may be non-routine in nature or require analysis to be completed within previously established policies.
- Issue bills and update property and utility accounts for a variety of fees and services.
- Maintain property files in accordance with corporate records management procedures.
- Process adjustments to pr
