I.T. Support Technician (PFT) (1) (CUPE 67.26)
Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.
As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you’ll find endless opportunities to grow your skills, expand your ideas, and shape your career.
As the I.T. Support Technician, you will keep Norfolk County’s technology running smoothly by installing, maintaining, and supporting workstations, software, and communication systems. You’ll provide hands‑on technical help, guide users, and ensure reliable, effective IT services that enable staff to work efficiently.
Big vision. Real opportunities. Unlimited potential. That’s Norfolk.
Duties and Responsibilities:
- Installation, maintenance and support of County workstations and peripherals
- Administer and/or provide hardware and software support to Corporate users
- Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users
- Research, develop and implement approved training plans for Corporate Standard Software
- Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters
- Planning,
