Emergency Response Specialist (English & French-Speaking)

At Northern911, we provide trusted, high-impact emergency call handling, fire dispatch, and emergency monitoring services that support communities across North America. Public safety agencies, technology partners, and connected-device providers rely on our team’s calm under pressure, professionalism, and ability to quickly gather and relay critical information during urgent situations. Our mission-driven culture is grounded in trust, urgency, innovation, and collaboration — creating an environment where you can grow, contribute, and make a meaningful difference every day.

Northern911 is a specialized emergency communications provider focused on answering, triaging, and routing 9-1-1 and emergency calls, dispatching fire services for rural and volunteer departments, and monitoring emergency alerts from connected devices, apps, and vehicles. Our APCO-certified telecommunicators help callers stay focused, gather essential details, and ensure every emergency reaches the appropriate police, fire, or medical agency quickly and accurately. In the many ways emergencies now reach us, we’re here to be a steady, reassuring presence when people need it most. If you’re energized by purpose-driven work and want to be a steady, supportive voice when people need it most, we’d be excited to welcome you to our team. Learn more at www.Northern911.com

What this role is about:

As an Emergency Response