Customer Happiness Representative (Remote, Seasonal, Part-Time)
About NORY:
At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest and fastest-growing STEM camp provider in NYC with 5,500+ campers annually, we are the Disney World of STEM education, where each learning experience is magical, impactful, and memorable. Dive into our world at: www.nory.co/summer, and watch this video: https://youtu.be/G8vgorW3y7U.
Job Description:
NORY is seeking a Customer Success Representative to join our summer team. You will play a critical role in nurturing our community of families with your exceptional communication and relationship-building skills.
Responsibilities:
Provide exceptional customer service via email, phone, and chat to resolve inquiries and issues promptly.
Build and maintain positive relationships with customers, anticipating their needs to ensure satisfaction.
