ESG Analyst (UAE)

In this role, you’ll be at the intersection of ESG, customers, and technology, helping organizations turn their sustainability goals into meaningful action. You’ll own customer onboarding and adoption, deliver high-impact ESG advisory services, and bring customer insights directly into product improvements. You’ll also help shape how we scale ESG expertise across Novisto by sharing best practices, supporting internal learning, and partnering with Product to test and launch new capabilities—all while helping ensure a secure, trusted experience for our customers.

Your responsibilities will include:

• Interfacing with customers to understand their needs in collaboration with the Customer Success team;
• Own customer onboardings end-to-end, including environment creation and management, metric creation and customization, and data input; as well as continuing to offer value through the adoption phase.
• Deliver ESG advisory services and present executive-ready outputs to customers
• Sharing ESG knowledge internally via training and best-practice guidance to scale consistency across the organization.
• Contributing to the testing and deployment of platform functionalities.
• Translate customer needs into product requirements; working collaboratively with Product to improve workflows.