Senior VoIP / Cisco Collaboration Engineer
Location: 100% remote, seeking candidates located in Mexico or Latin America
Contract Length: 1 year, with potential extension.
Contract Rate: $25–$30 per hour in USD. Final compensation will be determined based on relevant experience, technical expertise, location, engagement model, and overall fit for the position.
NTT DATA is seeking a driven Senior VoIP / Cisco Collaboration Engineer to serve as a Subject Matter Expert for enterprise VoIP communications in a Cisco-based environment. The successful candidate will support a major transformation of the client’s voice infrastructure, including Cisco Unified Communications Manager consolidation and migration to version 12.5, while providing Level 3 support within a multi-tier networking organisation.
Responsibilities:
- Act as the Subject Matter Expert for enterprise VoIP and Cisco collaboration technologies.
- Contribute to VoIP transformation initiatives, including Cisco Unified Communications Manager consolidation and migration to version 12.5.
- Provide Level 3 technical support for complex voice and networking incidents in a multi-tier support environment.
- Design, administer, maintain, and troubleshoot VoIP infr
