Hardware Reliability Engineer

We are searching for a Hardware Reliability Engineer to help support our growing customer sites. An ideal candidate possesses electro-mechanical experience, learns quickly, and can work both independently and across the organization effectively. You will join our Hardware Reliability Team, combined with software support, configurations, and deployment engineering teams, to make our customers successful. This position has the opportunity for the candidate to grow with the company and take on additional responsibilities over time. This unique role requires a mix of hands-on technical capability, client-facing posture, travel savvy, and six sigma methodologies. You will have an immediate impact on the development of our company and the success of our customers. If you enjoy tinkering, troubleshooting, and want hands-on experience with a new technology in a rapidly growing industry, this role is for you!

Key Activities:

• Use remote monitoring software to access customer automation to execute hardware maintenance, upgrades, and retrofits
• Alongside this independent work, communicate with other remote engineers to perform real-time analysis and configuration of automation
• Using hardware logs and device history, troubleshoot hardware failures and drive remediation efforts
• Use remote monitoring software to re