Business Analyst/Systems Analyst

• Assess requests from end-users and provides feedback/updates to requester on result of assessment or development.
• Understands strategic business needs and plans for growth.

• Participates in the design, development, testing and deployment of system enhancements.
• Finds technological solutions to business requirements.
• Creates, analyzes, and validates detailed functional specifications.
• Facilitates design sessions with the implementation team to define the solution.
• Delivers elements of systems design, business rules, wireframes, or other detailed deliverables
• Validate software implementation configuration activities.
• Support end-user education.
• Complete system maintenance training to maintain the system post activation.
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Escalates and coordinates production issues to concerned departments or units or third-party vendor; ensuring that the resolution of issues is within the set Service Level Agreement.
• Documents system issue and resolution applied.

Requirements

Experience/Education Requirements:

• Completed College degree in Engineering (Computer/Telecommunication/Computer Science/Information Technology) or College degree in Medical Science with background in Information Technology
• With two (2) years work experience in any/all of t