Reports to: CEO

Location: Remote (US) or Burlington, VT (hybrid)

About OhMD

OhMD is an AI patient communication platform used by thousands of healthcare organizations. Our product suite includes two-way patient texting, an AI voice and text agent that handles inbound patient calls with a human always in the loop and EHR integrations. Organizations using OhMD reduce inbound call volume by 50% or more, which is the difference between a front desk that is drowning and one that can actually take care of patients.

Why this role exists

OhMD is patient communication software for physician practices. Two-way texting, digital forms, automated workflows - and OhMD AI, our AI voice agent. It picks up on the first ring, handles the routine calls a front desk shouldn’t have to take, and hands the conversation to a human the second it needs one, with full context attached.

We’ve spent years making OhMD AI work inside the messiest systems in healthcare.

Multi-site groups, MSOs, and large specialty practices have exactly the problem we solve, multiplied across every location they run. Our customers are buying a front desk that stops turning over, a schedule that stays full, and a patient who doesn’t leave for the practice down the roa