Posted 3h ago•Waxahachie, TX
Customer Service Representative
MiddleOn-site (Waxahachie)Salary undisclosed
Job Description
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You Get To Do:
- Serve as a primary point of contact for customers as part of a collaborative customer service team.
- Provide professional and timely communication to customers via phone and email, demonstrating respect, responsiveness, and a positive “can-do” attitude.
- Maintain ownership of customer requests from initial contact through resolution, ensuring accurate and timely follow-up.
- Provide customers with order status updates, estimated timelines (ETAs), product information, and service-related support.
- Handle a high v
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