Senior Director, Capacity Planning, Workforce Operations & Analytics

Omada Health is on a mission to bend the curve of chronic disease.

Job overview:

Omada is seeking a Senior Director, Capacity Planning, Workforce Operations & Analytics to lead all teams in this department as it scales into a world‑class, human‑led and AI‑enabled operations and analytics function that supports Omada’s multi‑condition platform across Health Coaching, Cardiometabolic Specialists, Physical Activity Specialists, Behavioral Health, Physical Therapy, Member Support, Member Navigation and Supply Chain.

This leader will be accountable for end‑to‑end department strategy and execution, translating enterprise and care team goals into clear priorities and operating systems for workforce capacity planning, staffing operations, licensing and credential management, and care team analytics. Reporting to the VP Operational Excellence, the Senior Director will oversee the centralized department that supports care team capacity planning and staffing, including the administration of Omada’s third party licensing and credentialing software, and runs the care team analytics “spoke” within Omada’s hub‑and‑spoke analytics model. This role includes full department leadership: setting 1–3 year strategic priorities, controlling key