Information Technology Specialist

One Federal Solution (OFS) is seeking experienced Information Technology Specialists to support our Federal Government client in New London, Connecticut. The IT Specialist will provide hands-on technical support for IT infrastructure, digital systems, public-facing technology, network connectivity, AV systems, and interactive technologies within a high-availability environment.

OFS is seeking two qualified individuals for this position.

Key Responsibilities

• Monitor and maintain internal and public-facing networks to support reliable connectivity.
• Perform approved system backup, restoration, patching, and data-protection activities.
• Support authorized user account requests, permissions, onboarding, and offboarding processes.
• Provide technical support for gallery, theater, presentation, streaming, lighting-control, and event technologies.
• Maintain digital displays, interactive components, media servers, kiosks, sensors, and related systems.
• Troubleshoot hardware, software, AV, and network-related issues.
• Support visitor Wi-Fi while maintaining appropriate separation between public and internal systems.
• Maintain gallery and theater IT systems, media servers, and related technology.
• Perform routine software updates, patch management, and system maintenance.
• Ensure system maintenance and updates do not disrupt required accessibility features.
• Investigate and r