Program Manager

One Federal Solution (OFS) is seeking an experienced Program Manager to support our Federal Government client in New London, Connecticut. The Program Manager will serve as the senior contractor manager responsible for day-to-day operational leadership, workforce supervision, quality control, contract administration, and coordination with Government stakeholders.

The ideal candidate will bring significant leadership experience within a museum, cultural institution, public attraction, or similar nonprofit environment and have demonstrated experience managing personnel, budgets, operational performance, and public-facing programs.

Key Responsibilities

• Provide day-to-day leadership and oversight of contractor personnel and operational support activities.
• Direct and supervise personnel supporting administration, visitor services, volunteer coordination, education, IT/AV, exhibit maintenance, and event support.
• Serve as the primary contractor liaison with Government stakeholders regarding performance and operational requirements.
• Manage staffing, scheduling, performance, and workforce coverage to support operational requirements.
• Manage contractor invoicing, staffing costs, performance records, and related contract administration activities.
• Develop, maintain, and implement Standard Operating Procedures (SOPs) for contractor-supported functions.
• Support property accountability and inventory a