Visitor and Event Coordinator

One Federal Solution (OFS) is seeking an experienced Visitor and Event Coordinator to support our Federal Government client in New London, Connecticut. The Visitor and Event Coordinator will coordinate public-facing events, visitor experience activities, front-of-house logistics, scheduling, vendor coordination, and event operations.

The ideal candidate will have experience in event planning, hospitality, visitor services, or front-of-house operations and be comfortable supporting a fast-paced public environment, including evening and weekend events.

Key Responsibilities

• Coordinate public programs, events, and recurring operational activities.
• Develop event schedules, run-of-show documents, layouts, and logistical plans.
• Coordinate physical event setup, transitions, and teardown.
• Serve as an on-site point of contact during evening and weekend events.
• Coordinate visitor flow and help manage competing event and daily operational schedules.
• Support crowd control, accessibility, safety, and facility requirements.
• Coordinate and oversee third-party event vendors.
• Maintain event and institutional calendars.
• Track authorized event costs, vendor invoices, and cost-allocation documentation.
• Collect and analyze visitor surveys and feedback.
• Translate visitor feedback into actionable improvements to the guest experience.
• Support frontline guest-service activ