Volunteer Manager

One Federal Solution (OFS) is seeking an experienced Volunteer Manager to support our Federal Government client in New London, Connecticut. The Volunteer Manager will oversee the recruitment, onboarding, training, scheduling, engagement, and retention of volunteers supporting a public-facing institutional environment.

The ideal candidate will have experience in volunteer management, community outreach, nonprofit programming, or program coordination and enjoy building relationships and creating an engaging volunteer experience.

Key Responsibilities

• Recruit volunteers for public-facing, educational, and administrative support functions.
• Interview prospective volunteers and coordinate required onboarding and vetting activities.
• Develop and deliver volunteer orientations and training.
• Match volunteer skills and interests with organizational and operational needs.
• Develop and maintain volunteer shift schedules to ensure appropriate coverage.
• Maintain accurate databases and records of volunteer participation and hours.
• Serve as a primary point of contact and advocate for the volunteer community.
• Develop volunteer communications, newsletters, web updates, and notifications.
• Coordinate volunteer appreciation activities, recognition programs, and events.
• Collaborate with education personnel to prepare volunteers and docents to support educational programming.
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