About One Pass

One Pass is redefining how people engage with health, wellness, and everyday living. Through a comprehensive engagement and loyalty platform, we empower millions of members to live healthier, more connected lives. Backed by deep partnerships across healthcare and supported by a culture of innovation, cross‑functional collaboration, and relentless curiosity, One Pass is scaling rapidly and shaping the future how people lead healthier, fuller lives.

About the Role

The Senior Manager, Clinical Member Engagement Strategy is a senior individual contributor responsible for translating the Member Value Profile™ into personalized activation and adherence strategies that move identified members into sustained participation in clinical and population health programs. Reporting directly to the Chief Marketing Officer, this role will use member segmentation, risk factors, clinical needs and engagement signals to connect the right member to the right intervention at the right time.

This is a builder’s role and a new capability for One Pass. Serving as the operational bridge between the Member Value Profile™, Clinical Product, Marketing, Health Economics and activation teams, this individual will turn member insights into scalable engagement strategies across digital, physical and community-based cha