QA Staff

1. Customer Quality Responsibilities

·        Receive and manage customer complaints; organize internal meetings to investigate root causes and define corrective actions.

·        Prepare, collect, and submit PPAP documentation to customers.

·        Manage internal and customer-related engineering/change management activities.

·        Lead Customer audits for mass-production projects.

·        Act as the main point of contact for customer quality-related requests and inquiries.

2. Internal Quality Responsibilities

·        Manage outgoing inspection activities, including inspection standards, reports, and related documentation.

·        Review and approve 4M change documentation.

·        Develop plans and conduct internal audits, including product audits and annual requalification activit