Global Controller

About OneTouch Direct

OneTouch Direct is a growing, privately held business process outsourcing (BPO) company headquartered in Tampa, Florida, with call center operations across the US and Colombia. We’re entering an exciting growth phase, and we’re looking for a Global Controller to help build the accounting infrastructure that supports our ability to restructure and grow the business to maximize shareholder value and exit opportunities.

Great customer experience begins with great agent experience — that’s why our agents and clients always come first. Our competitive spirit drives us to exceed expectations, and our enthusiasm pushes us toward continued growth: we don’t just achieve our clients’ business goals, we optimize performance with a relentless drive for results. We live our core values daily — an abundance of kindness, embracing the ambitions of others first, an unstoppable passion to be better every day, trust built through transparent and candid communication, and an enthusiastic sense of possibility.

The Opportunity

This is a high-visibility, hands-on leadership role for an accounting professional who wants direct exposure to the C-suite and a real seat at the table in shaping company strategy. You’ll lead a global accounting team of 10–15 people across the US, Colombia, Canada, and the Philippines, and you’ll work side-by-side with the CFO in daily meetings — not buried in a back off