Technical Sales Representative
As a member of the Sales Team at OnLogic, you will be a critical entry point for our varied customer base to start and/or continue their engagement with a global technology company. We are not a one size fits all shop; our customers have very different application needs, and no one system works for all. You will use your critical listening skills to focus on qualifying and uncovering new business while identifying how our hardware will best support their program deliverables. Successful candidates will thrive in a fast paced, goal-oriented and organized environment and have the natural curiosity to find the right solution for our customers. You will be an integral part of our consultative sales methodology. This is a full-time position that will be onsite at either our South Burlington, VT or Cary, NC office.
In this role, you'll be responsible for:
- Managing and responding to inbound engagements via phone and email.
- Acting quickly to resolve customer issues as they arise.
- Communicating interdepartmentally to improve OnLogic’s immediate and long-term customer experience.
- Driving customer satisfaction by collecting feedback about their purchasing journey.
- Working closely with our operations teams to maximize efficiency in responding to inbound inquiries.
- Managing and advocating for online orders that need special attention in order to ship.
- Pre-qualifying and es
