Operations Assistant Manager - Ooca Clinic

Job Overview

The Operations Assistant Manager is responsible for managing and executing the day-to-day operations of Ooca Clinic, as well as the company’s administrative operations, ensuring smooth, efficient, and well-organized business operations in line with company standards.

This role owns tasks end-to-end, from planning and execution to follow-up, problem-solving, and completion, covering Clinic Operations, Company Administration, Procurement, Reporting, and Executive Event Support.

The ideal candidate is systematic, hands-on, detail-oriented, proactive, a strong problem solver, and able to manage multiple priorities effectively.

Key Responsibilities

1.Clinic Operations

• Ensure smooth and efficient clinic operations by overseeing SLA and protocol compliance, and managing the team to maintain high-quality service delivery.
• Manage provider schedules, appointments, and patient flow.
• Identify, resolve, and follow up on operational issues.
• Ensure the readiness of clinic facilities, equipment, and operational resources.
• Improve workflows and SOPs to enhance operational efficiency.

2.Company Administration

• Manage the company’s administrative and office operations.
• Oversee administrative tasks, documentation, and internal office coordination.
• Ensure the readiness