IT Operations Executive
Who We Are
Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions—from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.
About the Role
This is a 1-year fixed-term contract role. Any extension beyond the initial contract period will be considered based on business needs at that time and is not guaranteed.
We're hiring an IT Operations hire to own the execution layer: service desk, device management, onboarding and off-boarding, and documentation. You will report to the IT Manager and work closely with the Workplace team. This is a hands-on, on-the-ground role. You'll be the first point of contact for IT requests across OGP — the person who makes sure officers can get set up and get unstuck.
