Deployment Lead, Forward Deployed Engineering (FDE) - Platform
About the Team
OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. Within FDE, the Platform team turns promising use cases into repeatable solutions to deliver at scale.
About the Role
As a foundational Platform Deployment Lead (DL), you’ll shape new solutions and lead them from customer validation through launch and repeatable adoption. You’ll combine product judgment with hands-on customer deployment experience to identify valuable problems and define a path to scale. You’ll also help build the function, navigating significant ambiguity to define its scope and ways of working.
You’ll partner with FDEs, Product, and GTM to align the roadmap, resolve shared dependencies, and balance customer commitments with reusable capabilities.
Success means measurable customer and business impact, growing adoption, and building solutions that field teams or partners can deliver without depending on the originating team.
This role is based in San Francisco or New York City, with 3 days in the office per week, relocation assistance, and travel up to 50%.
In this role, you will:
