IT Systems Engineer

About the Team

The IT System Operations Team provides engineering and operational expertise to the OpenAI IT organization. The team ensures that employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.

The Enterprise Platforms pod runs the SaaS applications employees rely on to communicate, collaborate, and manage work. The pod owns application administration, configuration, integrations, operational controls, and complex escalations. We work across Google Workspace, GCP, Slack, Atlassian and service-management tools, ChatGPT Enterprise, and other enterprise applications, partnering with IT Support, Systems Engineering, Identity & Access Foundations, Security, and business teams.

About the Role

We’re looking for an IT Systems Engineer to join our Enterprise Platforms pod, with deep experience in platforms such as Google Workspace, Google Cloud Platform (GCP), and Slack, and a focus on application integration, automation, and internal tools. You’ll connect services across the application portfolio, build tools that simplify work for employees and IT, and own improvements from discovery and design through implementation, rollout, and ongoing operati