Product Engineering Business Lead
About the Team
OpenAI’s Product Design & Manufacturing (PD&M) vertical works with customers across the product lifecycle, from product engineering to the factory floor. We help manufacturers identify and deploy high-value applications of frontier AI that shorten product development cycles, improve product performance, reduce waste, increase factory uptime, and improve output and yield.
About the Role
We are hiring a Manufacturing Expert to bring deep factory-operations expertise and commercial judgment to customer engagements. You will lead early discovery and advise Forward Deployed Engineering (FDE) and account teams on factory context, opportunity fit, and potential impact. FDE owns problem selection, project scoping, and proposals; you will provide the domain expertise needed to inform those decisions and keep delivery grounded in operating reality.
This is a hands-on, customer-facing role at the intersection of manufacturing, AI, deployment, and business development. You will speak the customer’s language, help operators and executives articulate underlying problems, and steer conversations toward work that can deliver meaningful value and is a strong fit for OpenAI.
Success means focusing OpenAI on valuable, operationally grounded manufacturing problems; helping FDE make better scoping and proposal decisions; earning cust
