Applied AI Engineer
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop is building the future of healthcare infrastructure. We are hiring for this role at the Senior, Staff and Senior Staff levels. Apply once; we will calibrate level during the process based on the scope you have carried and the depth you bring, not on years alone.
What You'll Do
Ship Production Agents: Build and run LLM-based agents and assistants that real users depend on, not prototypes.
Agent Runtime & Orchestration: Build how agents run, call tools, hold context and hand off work, including failure handling, retries, timeouts and sandboxing.
Evaluation: Build evaluation sets, test harnesses, regression tests and AI-graded evals so the team can show "this got better" with numbers and catch regressions before users do.
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