Sr. Staff Applied AI Engineer (Tech Lead)

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the role

You'll be the first technical leader for AI at OpenLoop. You're joining the AI Platform pod as one of the earliest hires, which means the decisions you make now become the foundation everyone else builds on: how our AI agents run, how we know if they're actually good, how we keep them safe and affordable, and how other teams build on top of what you create.

This pod will eventually split into two teams, AI Infrastructure and AI Tools, so we need someone who can go deep in at least two of the core AI engineering disciplines while staying credible across all of them. Until we hire an AI Principal Engineer, you'll also carry the long-range technical direction for AI across the whole company. This is a hands-on role. You'll write code and review designs, not just draw boxes on a whiteboard.

You'll partner closely with the AI Engineering Manager, who owns people and delivery while you own architecture and technical quality