Customer Experience Manager – Japan
OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
About the Role
We are looking for a Customer Experience Manager – Japan to own the end-to-end customer experience for OPSWAT customers in the Japanese market.
This role will be responsible for managing the local customer support team while acting as a trusted customer-facing leader throughout the cust