Billing & Metering Specialist (1 year contract)

Optimal, on behalf of its client Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions, is seeking a Billing & Metering Specialist (1 year contract).

The Billing & Metering Specialist will deal with a range of utility-related issues like meter readings management, issuance of energy invoices, and billing-related reporting and be involved in regular communication with customer 1st level support, partner agencies, and network operators. The contract for this role will be for a period of 1 year.

Responsibilities:

• Execute regular and ad hoc customer billing printing and delivery (both for EL & NG), perform sample checks (billing controls) on the correctness of the issued invoices to ensure that all customers are billed and the invoices are issued correctly and maintain a record of checked and confirmed printed bills.
• Participate with an active role in the Billing Cycles Management process (both EL & NG) by updating the billing system with all necessary commissioning specifications
• Handle meter readings and metering corrections processes both for electricity (EL) and natural gas (NG) and perform validations (e.g. before uploading them into the company's systems, evaluations of automatic payments).
• Resolve escalated customer issues related to measurements and charges-related