Customer Service / Heathrow Helper at Heathrow Airport

Aviation Recruitment experts Optime are delighted to be recruiting Customer Service / Heathrow Helper to join a well-established and successful client at Heathrow Airport.

This is a fantastic opportunity to join a customer-focused team in a fast-paced and rewarding airport environment, offering flexible shift options and the opportunity for long-term employment.

As a Heathrow Helper, you will play an important role in creating a positive and welcoming experience for passengers travelling through Heathrow Airport. You will be part of a friendly and professional team, supporting passengers throughout their journey by providing excellent customer service, friendly assistance, information and guidance across the airport.

What’s on offer:

• Rate of Pay: £14.85
• Shift Pattern: 3+ shifts per week
• Shifts available: between 6 hour-8hour (shift will be confirmed)
  ( Example of shifts: 05:00 - 14:00 & 13:30 - 23:00 Break cover : 11:00 - 17:00/12:00 - 18:00 )
• Weekly Pay (every Friday).
• Full training provided.
• Temp to Perm (performance based).
• Induction date : As soon as the reference check for the BLUE ID is completed.

Key Duties:

• Managing the efficient flow of passengers and helping to reduce congestion throughout Heathrow terminals.
• Providing key compliance and security messaging to p