Patient Coordinator
MiddleOn-site (Wichita)Salary undisclosed
Job Description
Title: Patient Coordinator
Practice: Mid-Kansas Oral & Maxillofacial Surgery
Hours: Monday through Thursday 8am-5pm or 8:30am-5:30pm; Fridays 8am-3pm.
*Please note hours may vary based on the needs of the business
Position Purpose:
The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.
Essential Functions
Patient Interaction and Support:
- Greet and welcome patients upon arrival.
- Assist patients with check-in and check-out processes.
- Provide information on clinic policies, procedures, and services.
- Answer patient phone calls and address inquiries promptly and professionally.
- Schedule and confirm patient appointments, ensuring optimal appointment utilization.
- Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.
Administrative Duties:
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