Data Analyst II

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

 

What you’ll do

• Build and maintain reports, dashboards, and visualizations to track key performance metrics using SQL, Python &  Looker Studio.
• Integrate deeply into business operations across the customer lifecycle to model data, report KPIs, and automate operational workflows using code and AI tools.
• Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions.
• Effectively communicate analysis results to business leaders for decision-making and prioritization