Hospice Care Navigator

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 Overview

Otterbein is a not-for-profit, faith-based ministry that is a national leader and innovator in retirement living communities and long-term care. Otterbein Hospice compliments already strong independent senior services, outpatient capabilities and clinical facilities at Otterbein. 

The Hospice Care Navigator is responsible for developing, maintaining and executing a Marketing and Sales Plan in support of the Otterbein Universal Hospice group. This includes managing all activities associated with the sales process from the initial connection with a referral contact, and/or their families, through closing the sale and ultimately enrollment in hospice care.

Responsibilities

• Develop and manage the contact and leads database.
• Establish relationships with key referral contacts (doctors, nurses, social workers, ministers, hospital administrators, senior center liaisons, etc.).
• Make outbound calls t