Intake & Authorization Coordinator

The Intake & Authorization Coordinator plays a critical role in supporting Otterbein's home health and hospice ministries. This position ensures timely, accurate, and efficient handling of intake calls, referral coordination, insurance authorizations, and admission processes. The role also supports payer verification, document management, and communication with referral sources. This position helps ensure a smooth and prompt patient experience while upholding Otterbein SeniorLife’s mission and core values.

Otterbein Home Health provides Home Health services for the elderly, complimenting already strong independent senior services, outpatient capabilities and clinical facilities at Otterbein. This wide array of services establishes one of the most extensive portfolios of independent senior care capabilities in the state.

Otterbein Home Health is a Medicare-certified home health agency with an established reputation for high-quality services. Otterbein Home Health services are an integral part of Otterbein Retirement Living Communities services portfolio and available to Otterbein Lebanon residents, in addition to residents in the surrounding