Scheduler & Care Coordinator

 

Job Summary

The in-office Scheduler & Care Coordinator plays a vital role in supporting Otterbein's home health ministries by coordinating patient visits and clinician schedules to ensure timely, efficient, and high-quality care delivery. This position serves as the central point of communication for scheduling activities, balancing patient needs, clinician productivity, geographic efficiency, and regulatory requirements. The Scheduler works closely with clinical leadership, field staff, referral sources, and patients to maintain continuity of care while supporting organizational goals and exceptional customer service.

 

Primary Duties and Responsibilities

 Scheduling & Care Coordination

• Coordinate and maintain daily schedules for RNs, LPNs, therapists, aides, and other field clinicians.
• Assign patient visits based on clinician availability, qualifications, geographic location, and productivity expectations.
• Optimize schedules to maximize efficiency and minimize travel time.
• Monitor visit frequencies to ens