Restaurant Supervisor (Shisen Hanten)

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.

· Be well equipped with the products and services the restaurant provides to assist and address guest queries.

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats.

· Assist guests with their baggage whenever possible.

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Responsible for