Chief of Staff

About OuterSignal

We are building the customer intelligence layer for commerce. Brands know when an order comes in, but they only see ~5% of the real story. We show them the other 95%: not just who bought, but who that person is — the execs, influencers, journalists, retail buyers, investors, and everyday customers who become a brand’s best evangelists. Our platform enriches every order in real time with professional and personal signals, builds personas, and powers everything from surprise-and-delight outreach to smarter email flows, analytics, and BD leads. We’re a small, high-performing team building the category-defining platform for e-commerce customer intelligence, backed by a world-class investor base.

The Opportunity

OuterSignal is hiring a Chief of Staff. This is a senior operating role with broad ownership across the company: turning strategy into execution, building the systems and cadence that keep a fast-growing team aligned, and owning the company-building projects that determine how well we scale.

This is a high-leverage role at an early-stage company. The right person will be the right hand to the CEO — and a trusted partner to the VP of Operations and executive team — taking direct ownership of the highest-stakes initiatives. They’ll build process out of ambiguity, protect exe