Customer Success Manager
About Us:
Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country.
We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard.
Role Summary:
Outpost Gate Automation (OGA) replaces the manned guard shack with computer vision and remote operators. When it works, a driver rolls up, the system reads the tractor, trailer, and paperwork, and the gate opens without a human touching anything. When it does not work, a truck sits at a gate and a customer’s yard backs up. The distance between those two outcomes is almost never technology, it is how well we understood the customer’s operation before we configured the system.
