E-Commerce Assistant

Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the consumer goods sector. As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients' online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients.

Key responsibilities include:

• Processing daily incoming orders and generating shipping labels
• Maintaining accurate inventory levels across all sales platforms
• Auditing product listings to ensure items are live and store operations run smoothly
• Responding to minor, low-volume customer messages through text-based channels

Requirements

• Proven ability to work independently and take full ownership of tasks without close supervision
• Experience processing e-commerce orders and generating shipping labels
• Experience maintaining inventory accuracy across one or more sales channels
• Experience auditing e-commerce product listings to ensure items are live and accurate
• Available to work during Eastern Time (EST) business hours

Preferred Qualifications:

• Experience responding to customer messages in a text-based support channel