E-commerce Virtual Assistant

Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-oriented, and customer-focused E-commerce Virtual Assistants to join our talent pool. In this role, you will support online retailers by managing product listings, processing orders, maintaining inventory, assisting customers, and ensuring the smooth day-to-day operation of e-commerce stores across multiple online marketplaces.

Key Responsibilities

• Create, update, and optimize product listings across e-commerce platforms.
• Process customer orders and monitor order fulfillment.
• Respond to customer inquiries via email, chat, or marketplace messaging systems.
• Maintain accurate inventory levels and update product availability.
• Conduct product and competitor research to identify new opportunities.
• Process returns, exchanges, refunds, and customer claims.
• Generate sales, inventory, and performance reports.
• Monitor product pricing and marketplace compliance.
• Coordinate with suppliers, fulfillment centers, and internal teams as needed.
• Ensure accurate product information, images, and descriptions are maintained across all platforms.

Requirements

• 2+ years of experience in e-commerce, marketplace management, or a related role.
• Experi