Property Management Coordinator (U.S.)

Outsourcing Advantage is a boutique BPO provider specializing in back-office and operational support for U.S.-based businesses. We are seeking an experienced Property Management Coordinator to support the daily operations of a U.S.-based property management company.

The ideal candidate has prior experience in U.S. property management, is fully bilingual in English and Spanish, and excels at communicating with tenants, property owners, and vendors. This role involves coordinating maintenance requests, supporting lease administration, maintaining accurate records, and ensuring smooth day-to-day property operations while delivering exceptional customer service.

Responsibilities

• Serve as the primary point of contact for tenants, property owners, vendors, and contractors.
• Respond to tenant inquiries and resolve issues professionally and promptly.
• Coordinate maintenance requests and dispatch vendors while tracking work orders through completion.
• Follow up with vendors and tenants to ensure maintenance issues are resolved in a timely manner.
• Schedule property inspections, maintenance visits, vendor appointments, and property showings when required.
• Assist with lease administration, renewals, move-ins, move-outs, and occupancy updates.
• Maintain accurate tenant, lease, and property records within the company's management system.
• Assist with rent collection, paymen