Head of Platform Services & UX (Epic/MyChart Integrations Required)

The Operator Who Turns Digital Care Into a Reliable, Scalable Experience

Do you see architecture where others see friction? Do you instinctively map Epic workflows, identity flows, and integration boundaries before discussing features? Have you ever walked into a MyChart implementation and thought, ‘I know exactly how this should be structured’?

At Ovatient, we are building a virtual-first care model that works because the platform works — reliably, seamlessly, and at scale across health systems and employer partners. We are not building another digital front door. We are building a Digital Health Home™ embedded within Epic — deeply integrated with health systems and employer partners.

As we scale, the strength and clarity of our platform services and user experience will determine our success. This role owns that future.

The Opportunity

We are seeking a Head of Platform Services & User Experience to own the digital backbone of our patient and clinical experience.

This is structured platform ownership with operational accountability.

You will own the digital experience, integration architecture, platform reliability, and implementation mechanics that allow Ovatient to scale predictably across partners. This is a “both-and” leaders