Airline Account Manager SFO

Our Pacific Aviation family creates an environment where, together, we can all succeed.

Pacific Aviation is an airport-handling provider dedicated to providing exceptional service for some of the world’s finest airlines. By developing and growing our people, we know that our team members are the reason for our 30-year plus success record. We currently support major airports from the West to East Coast.

We are looking for an Airline Account Manager to service our client operations based out of SFO. This management role requires excellent organizational and interpersonal skills in addition to understand and manage the operational needs of an airline account.

Requirements

MAIN DUTIES

• Satisfy customer airline expectations.
• Liaison with client, upper management, company employees, vendors and government agencies.
• Direct and coordinate airline passenger service activities at terminal point located at the airport.
• Ensure the operation meets the targets and standards set forth in the service level agreements between Pacific Aviation and its customer airlines.
• Ensure the operations satisfy all company, airline, airport and government policies and regulations. Addressing and resolving all customer service issues.
• Ensure the integration of technical and manual methods in compliance with contractual obligations.