Manager, People & Business Operations

Location: Seattle Tacoma International Airport (Primary) | Provide Backup for San Francisco & San Jose Operations

We're looking for an operations-focused leader to own onboarding, workforce administration, badging, compliance, and staffing forecasting across multiple sites. This role ensures employees are ready on day one, records are audit-ready, badges are accurate, and sites are staffed ahead of business growth.

Key Responsibilities

Lead end-to-end onboarding from offer acceptance through successful integration.

· Manage employee records, badging, and compliance processes to ensure audit readiness.

· Oversee badge issuance, tracking, audits, and recovery across multiple locations.

· Develop and maintain operating procedures for onboarding and workforce administration.

· Partner with business leaders to gather hiring plans and forecast staffing needs.

· Track operational metrics and continuously improve processes and service levels.

· Serve as the primary resource for onboarding, badging, and workforce administration support.

Success Measures

· Every new hire is fully prepared and productive on day one.

· 100% of active employees maintain valid access credentials.

· Audit-ready records with no compliance gaps.

· Staffing and onboarding capacity are in place ahead of growth demands.

Requirements

Qua