Client & Family Support Specialist
Schedule: Monday – Friday | 8:30 AM – 5:00 PM
Compensation: $25.00-$27.00 / hr
Location: In-Person - Santa Rosa, CA
FLSA Status: Non-Exempt
About Pacific Health Group
At Pacific Health Group, we are at the forefront of revolutionizing healthcare, providing clinical, behavioral, and social support services through a whole-person, community-based, and trauma-informed approach. Our Client and Family Support (CFS) Program focuses on empowering families and caregivers of Full Service Partnership (FSP) clients to support loved ones with behavioral health challenges. As a Client and Family Support Specialist, you will act as an expert navigator and compassionate advocate, using your personal knowledge and lived experience to help families build community resources, access services, and model resilience.
What This Role Looks Like (Day-to-Day Reality) This is a high-impact, field-based role supporting members in the community.
- Provide services in the community, at FSP sites, and at the PHG Santa Rosa Office.
- Act as an empathetic guide and non-clinical mentor to help FSP clients and their families navigate complex health and social services systems.
- Facilitate educational workshops and weekly drop-in Resource Clinics.
- Collaborate directly with FSP teams, clients, and their support networks.
- Travel locally w
