Member Engagement Specialist

Member Engagement Specialist
Compensation: $21.00–$24.00 per hour
Schedule: Monday through Friday | 8:30 AM – 5:00 PM
Reports To: Member Engagement Manager

About Pacific Health Group

At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person's journey, and offering support without judgment. Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.

Our Core Values 

• Speak with integrity—clear, respectful, and honest in every interaction.
• Embrace innovation by trying new ideas, learning quickly, and continuously improving care.
• Own our roles by staying accountable for outcomes and documenting accurately.
• Build genuine connections with members, families, teammates, and community partners through empathy and cultural sensitivity.
• Lead with trust by being consistent, transparent, and following through.
• Celebrate wins together by recognizing both individual and team achievements.
• Collaborate with purpose across departments, health plans, providers, and community organizations.
• Ask for support and offer support because thriving together is how we best serve our memb