Senior Forward Deployed Engineer (FDE)

About PackageX PackageX is building the Physical Logistics Execution Platform for enterprise teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments. Our platform uses Vision AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the point of work, creating trusted evidence of what happened across their operations. Our operating model is simple: Execution. Verification. Evidence. Role Overview PackageX is looking for a Senior Forward Deployed Engineer to work directly with prospects, customers, technology partners, platform, AI, and GTM teams to understand complex physical operations, design and build high-value workflows, establish ROI, and move enterprise opportunities from discovery through commercial close and go-live This is a highly customer-facing commercial and hands-on engineering role. You will own customer relationships and enterprise opportunities while remaining hands-on in workflow design and configuration. Role Details Reports to: Chief Technology & AI Officer, with GTM coaching and commercial operating support from the CEO and Head of GTM AI. Location: This is a U.S. based role, with remote or hybrid flexibility depending on candidate location and company needs. Travel: Regular customer-site travel required for discovery, workflow mapping, operational walkthroughs, pilots, executive readouts, strategic customer en