Service Manager

 

The Packard Culligan Water  Billings, MT dealership, is looking for an exceptional Service Manager with great Technical and People skills!

 

Our next Service Manager will lead by example in a hands-on environment to strengthen a motivated and competent workforce, ensure customer satisfaction and retention and assist in achieving company goals. The Service Manager leads our Service team personnel and associated residential, commercial and industrial service functions to ensure customer satisfaction and retention. You will have the opportunity to develop and lead motivated Service Technicians through coaching and training of technical skills and customer service.  

 

This is a hands-on management position. The Service Manager will provide leadership through effective communication, process improvement, coaching/training, and mentoring in a fast-paced, high-volume environment. This position reports to the General Manager.  Previous experience in Trades management is a plus!