Social & Influence Lead

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. 

About the role:

As our Social & Influence Lead, you’ll own how Parloa shows up in the conversations shaping our market: making our corporate channels worth following, positioning our executives as influential voices, and building relationships with the people our audience already listens to.

This isn’t a passive social media management job. It’s an influence-building job.

 

Areas of ownership:

You’ll own Parloa’s LinkedIn, X, and emerging social accounts, making them feel less like corporate distribution channels and more like content people want in their feeds.

You’ll:

• Define what Parloa talks about and how we sound on social m